Terms of Service & Licensing
Terms of Service & Refund Policy
Transparent software licensing, GPLv2 compliance, and unconditional 14-day money-back guarantee.
1. Software Licensing & GPL Compliance
All WordPress plugin software distributed by OptiForge (including optiforge-image-optimizer and optiforge-pro) is licensed under the GNU General Public License (GPLv2 or later). You are granted freedom to run, inspect, and modify the software in accordance with the GPL license terms. Pro licenses grant access to automatic one-click dashboard updates, support services, and edge cloud routing infrastructure for the duration of your active subscription.
2. Merchant of Record & Payment Fulfillment
Our order process is conducted by our Merchant of Record partners, Lemon Squeezy, LLC or Paddle Payments Ltd. They act as the merchant of record for all our orders, providing customer service inquiries and handling returns. When your purchase completes, your license key and ZIP download links are generated instantly and delivered via email and checkout confirmation.
3. Unconditional 14-Day Money-Back Guarantee
We believe completely in the speed and reliability of OptiForge. If you purchase an OptiForge Pro license and are unsatisfied with the performance, or if the plugin is incompatible with your hosting environment, you may request a 100% full refund within 14 days of purchase. No convoluted hoops or mandatory troubleshooting required. To request a refund, contact [email protected] or submit a refund ticket through your Lemon Squeezy / Paddle receipt.
4. Infrastructure Quotas & Fair Usage
Pro Publisher, Business Growth, and Agency Enterprise subscriptions include dedicated allocations for OptiForge Cloud Vault storage and Global Edge CDN bandwidth as specified in your plan. If your website exceeds its designated quota, media requests will gracefully fallback to your local origin server without interrupting site availability. Additional bandwidth and storage addons are available on demand.
5. Subscription Renewals & Cancellations
Annual and monthly subscriptions renew automatically at the conclusion of each billing cycle unless cancelled prior to the renewal date. You may cancel your subscription at any time with one click from your customer portal. Upon cancellation, your license key will remain active until the end of the paid billing period.
6. Contact & Support
For technical inquiries, licensing support, or billing queries, contact our engineering team at [email protected].